Consumer Law

Our firm provides end to end legal services in consumer protection matters, representing consumers as well as businesses before consumer forums across India with a focus on effective dispute resolution and enforcement of consumer rights.

1. Consumer Complaints

• Filing and defending complaints under the Consumer Protection Act, 2019
• Representation before District, State, and National Consumer Disputes Redressal Commissions
• Claims involving defective goods, deficient services, and unfair trade practices

2. Service and Product Liability

• Proceedings against manufacturers, service providers, hospitals, and e commerce platforms
• Professional negligence claims involving doctors, architects, lawyers, and engineers
• Disputes relating to banking, NBFCs, insurance companies, and other financial service providers

3. E Commerce and Digital Consumer Protection

• Complaints involving online platforms and digital services
• Matters relating to misleading advertisements, online fraud, and data protection concerns
• Advisory and litigation under applicable information technology and consumer laws

4. Compensation and Relief

• Claims for monetary compensation, replacement, refund, and damages
• Applications for interim relief, injunctions, and preventive orders

5. Appeals and Revisions

• Appeals against orders passed by Consumer Forums before higher commissions
• Revision petitions and execution or enforcement of consumer awards